Hire customer support staff overseas
Staffing a support team in another country or time zone? Tell us volumes, languages and budget and we point you to employment and staffing routes.
How matching works
- You tell us the roles, countries, budget and timeline.
- We check the request is complete and the email belongs to a real business.
- We reply with the employment route that fits and which providers are worth a call, using our published criteria. Providers cannot pay to change that.
- Only if you agreed, and only after telling you who, we introduce you.
FAQ
Staffing agency, EOR or contractors?
Agencies (BPOs) supply managed teams; an EOR lets you employ your own people without an entity; contractors suit part-time or project work. The right one depends on headcount, management control and country rules.
What happens after I submit?
We review each request by hand, check that the details are complete and that the email belongs to a real business, and reply to you from our own address. Nothing is sent to any provider until we tell you who and you agree.
Does it cost me anything?
No. Providers may pay us when you choose to work with them, which never changes what we write about them. See the affiliate disclosure.
Who sees my details?
Only us. If you tick the consent box we may later introduce you to up to three relevant providers and will tell you which first. You can ask us to delete your request at any time.